Reviews have the power to positively influence purchasing decisions of a customer. Yes, you heard it right. Small business owners fear that negative reviews will affect their business badly, however addressing the issues raised by customers or listening to them will eventually turn them into repeat customers. It shows that you care for them and their voice is being heard. If you liste... https://www.justoconsulting.com/blogs/importance-of-online-reviews-for-small-business-growth